Have you ever had a job that was a miserable experience because you were trying to meet completely unrealistic expectations?
Setting client expectations is part of the job when you’re in the wedding planning business or really any client-facing business. No matter what service or product you provide, it’s important to set client expectations and maintain them from the start to the finish of your experience together.
In this episode, we’re talking about how to seamlessly set client expectations in the wedding and event industry with special guest Renée Sabo. Trust me, setting expectations early in the process of working with a client makes the whole experience so much easier and more enjoyable for everyone, so let’s talk about how to do it.
Renée is a wedding planner, educator, and creative entrepreneur serving event professionals who are ready to grow in the wedding industry. Her vast array of industry experience over the past twelve years has given her insight into every facet of the event industry and helped shape her approach to wedding planning today.
Topics We’re Covering in This Episode:
- Establishing trust and setting expectations early in the process with your clients
- The importance of transparency
- How to set realistic expectations
- Focusing on your strengths in the planning process
- Creating a collaborative experience with the other wedding professionals involved
- Keeping communication open while still setting boundaries
- How to be the best team player
- How to build confidence in yourself
- Why you should go above and beyond (without crossing your boundaries)
Do you think you’ll be implementing some new processes for setting client expectations in your wedding planning business? I hope you’ll consider it after listening to this episode! Learning how to set and manage expectations is a total game changer, especially if you’re someone who often finds yourself bending over backward trying to make people happy. It’s amazing that you’re willing to go above and beyond for your clients, but not at your own expense.
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Resources Mentioned:
Follow @theconfettihour on Instagram
Follow @urban_soiree on Instagram
Where We Can Connect:
Recent Episodes:
Episode 42: What is a Chief Systems Officer?
Episode 43: How to Get a “Heck Yes” in Sales with Carissa Woo
Episode 44: Everything You Need to Know About Client Experience
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